Job Description

The world’s largest artisanal Italian food and beverage marketplace is coming to the Greater Philadelphia Area ! Eataly will open in Fall 2025 in the King of Prussia Mall. Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Human Resources (HR) Generalist manages various aspects of the HR function of an Eataly store including but not limited to: recruitment, onboarding, training, interpretation of policies, performance management, employee relations and terminations. Reports to the Human Resources Business Partner (HRBP).

• Collaborates with the HRBP to deploy a fully integrated People strategy from acquisition to exit
• Executes all aspects of the recruitment process using the Applicant Tracking System: sources candidates; screens and selects candidates for advancement in the hiring process; coordinates interviews; collects feedback; manages candidate experience and follow up
• Organizes in-store hiring events and participates in external job fairs
• Provides training to hiring managers on the Applicant Tracking System and effective interviewing
• Prepares employees for proper cultural assimilation through onboarding and new hire orientation
• Serves as a fairness advocate and manages employee relations issues: conducts effective, thorough and objective investigations, hearing and resolving employee grievances; counsels employees and supervisors
• Works with managers to make coaching and development of employees a daily activity
• Collaborates with Corporate to build and implement trainings for employees
• Drives awareness and adoption of broad benefits offerings at Eataly
• Conducts and analyzes exit interviews to identify and recommend improvements to existing processes
• Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements
• Supports the HRBP with metrics and data analysis
• Performs other duties as required or assigned

Qualifications

• Bachelor’s Degree
• 3+ years of HR experience, preferably in retail and/or hospitality
• Understanding of all components of HR including systems, databases and metrics
• Solid analytical and problem-solving skills
• Excellent communication, listening and interpersonal skills
• Fluency in Spanish preferred

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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